Terms of Service
תקנון האתר
Effective Date: November 2025 | תאריך עדכון: נובמבר 2025
Welcome to Treger Heritage. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
ברוכים הבאים לטרגר הריטג'. בשימוש באתר ובעת רכישת מוצרים, הנך מסכים לתנאי השימוש המפורטים להלן. אנא קרא אותם בעיון.
פרטי העסק | Business Information
שם העסק: איתן טרגר בע"מ | Eitan Treger Ltd.
ח.פ.: 513666479
כתובת: ז'בוטינסקי 9, מגדל הכשרת הישוב, קומה 16, בני ברק
טלפון: 054-***-****
דוא"ל: contact[at]tregerheritage.com
1. Acceptance of Terms | קבלת התנאים
By accessing and using tregerheritage.com (the "Website"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Website.
בגישה ושימוש באתר tregerheritage.com ("האתר"), הנך מקבל ומסכים להיות מחויב לתנאי שימוש אלה ולמדיניות הפרטיות שלנו. אם אינך מסכים לתנאים אלה, אנא אל תשתמש באתר.
2. Age Restriction | הגבלת גיל
⚠️ Important Age Requirement | דרישת גיל חשובה
You must be at least 18 years old to make purchases on our Website. By using our Website and placing an order, you represent and warrant that you are of legal age to form a binding contract.
עליך להיות בן/בת 18 לפחות לביצוע רכישות באתר. בשימוש באתר ובביצוע הזמנה, הנך מצהיר ומאשר כי הנך בגיל חוקי ליצירת חוזה מחייב.
If we discover that a purchase was made by a minor, we reserve the right to cancel the order and issue a refund.
3. Product Supply Policy | מדיניות אספקת מוצרים
Delivery Times | זמני אספקה
- Standard Delivery (Israel): 3-7 business days from order confirmation
- Express Delivery (Israel): 1-3 business days (where available)
- International Shipping: 7-21 business days depending on destination
- משלוח רגיל (ישראל): 3-7 ימי עסקים מאישור ההזמנה
- משלוח מהיר (ישראל): 1-3 ימי עסקים (בהתאם לזמינות)
- משלוח בינלאומי: 7-21 ימי עסקים בהתאם ליעד
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
הזמנות מעובדות בדרך כלל תוך 1-2 ימי עסקים. תקבל אימייל אישור עם מידע מעקב ברגע שההזמנה נשלחה.
4. Cancellation Policy | מדיניות ביטול עסקה
Israeli Consumer Protection Law 1981 | חוק הגנת הצרכן תשמ"א-1981
In accordance with the Israeli Consumer Protection Law (1981), you have the right to cancel your purchase under the following conditions:
בהתאם לחוק הגנת הצרכן (תשמ"א-1981), עומדת לך הזכות לבטל את העסקה בתנאים הבאים:
Cancellation Rights | זכויות ביטול
- 14 days from receipt: You may cancel the transaction within 14 days from the date you received the product, or from the date of the transaction - whichever is later.
- Cancellation fee: The seller may charge a cancellation fee of up to 5% of the transaction price or ₪100, whichever is lower.
- Refund timeline: Refunds will be issued within 14 days from the date we receive the cancellation notice and the returned products.
- 14 ימים מקבלת המוצר: ניתן לבטל את העסקה תוך 14 ימים מיום קבלת המוצר, או מיום ביצוע העסקה - המאוחר מביניהם.
- דמי ביטול: העסק רשאי לגבות דמי ביטול של עד 5% ממחיר העסקה או ₪100, הנמוך מביניהם.
- מועד החזר: ההחזר הכספי יתבצע תוך 14 ימים מיום קבלת הודעת הביטול והמוצרים המוחזרים.
Exceptions | חריגים
The right of cancellation does not apply to:
- Products that have been opened, used, or damaged by the customer
- Perishable goods or products with hygiene considerations once opened
- Custom-made or personalized products
זכות הביטול אינה חלה על:
- מוצרים שנפתחו, נעשה בהם שימוש, או ניזוקו על ידי הלקוח
- מוצרים מתכלים או מוצרים עם שיקולי היגיינה לאחר פתיחה
- מוצרים בהזמנה אישית או מוצרים מותאמים
How to Cancel | כיצד לבטל
To cancel your order, please contact us via:
- Email: returns[at]tregerheritage.com
- Phone: 054-***-****
- Written notice to our address
5. Product Information and Pricing
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.
- All prices are displayed in Israeli Shekels (₪) and include 17% VAT
- Prices are subject to change without notice
- We reserve the right to limit quantities or refuse orders
- Product colors may vary slightly due to screen settings
- Fragrance notes are for descriptive purposes and may vary by individual perception
6. Orders and Payment
Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraudulent activity
- Orders that do not comply with our terms
Payment
We accept payment via major credit cards (Visa, Mastercard, American Express), and other payment methods displayed at checkout. All payments are processed securely. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount of your order.
7. Shipping and Returns
Please refer to our Shipping & Returns page for detailed information about shipping times, costs, and our return policy.
8. Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Treger Heritage or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our Website without our express written permission.
9. User Content
If you submit reviews, comments, or other content to our Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.
You represent that any content you submit does not violate any third-party rights and complies with these Terms of Service.
10. Account Registration
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
11. Prohibited Uses
You agree not to use the Website to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of others
- Transmit any harmful or malicious code
- Engage in unauthorized data collection or harvesting
- Interfere with the proper functioning of the Website
- Impersonate any person or entity
12. Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that the Website will be uninterrupted, secure, or error-free, or that defects will be corrected. We make no warranties regarding the results that may be obtained from using the Website or the accuracy or reliability of any information obtained through the Website.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TREGER HERITAGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14. Indemnification
You agree to indemnify, defend, and hold harmless Treger Heritage, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Website or violation of these Terms.
15. Governing Law | דין חל וסמכות שיפוט
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Israel. Any disputes arising from these terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv-Yafo, Israel.
תנאי שימוש אלה יהיו כפופים לחוקי מדינת ישראל ויפורשו בהתאם להם. כל סכסוך הנובע מתנאים אלה או משימושך באתר יהיה נתון לסמכות השיפוט הבלעדית של בתי המשפט המוסמכים בתל אביב-יפו, ישראל.
16. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified terms.
17. Contact Information | פרטי התקשרות
If you have any questions about these Terms of Service, please contact us at:
Eitan Treger Ltd. | איתן טרגר בע"מ
ח.פ. 513666479
Address: 9 Jabotinsky St., Hachsharat Hayishuv Tower, Floor 16, Bnei Brak, Israel
כתובת: ז'בוטינסקי 9, מגדל הכשרת הישוב, קומה 16, בני ברק
Phone: 054-***-****
Email: legal[at]tregerheritage.com
Website: https://tregerheritage.com
By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
בשימוש באתר שלנו, הנך מאשר כי קראת, הבנת והסכמת להיות מחויב לתנאי שימוש אלה.
